Privacy Policy
1. Overview
Wide Spectre Services Ltd takes your privacy seriously. This Privacy Policy explains how we collect, use, store, protect and share personal information when you use our website, contact us, request a quotation, or interact with us in any other business-related way.
This Privacy Policy applies to website visitors, customers, potential customers, suppliers, subcontractors, business contacts and other third parties who interact with Wide Spectre Services Ltd.
2. Company Details
Company name: Wide Spectre Services Ltd
Company registration number: 15623938
Registered in: England and Wales
Registered office address: 159 Crest Road, London, United Kingdom, NW2 7NB
Website: www.widespectreservices.co.uk
Email: info@widespectreservices.co.uk
Phone: 07784 1188093. What Personal Data We Collect
We may collect and process personal information when you contact us, use our website, request a quotation, or communicate with us.
The personal data we may collect includes your name, email, phone number, address, project location, service enquiry details, photographs, and website usage information such as cookies.
4. How We Collect Personal Data
We collect data when you complete a contact form, email us, call us, request a quotation, or arrange a site visit.
5. How We Use Your Personal Data
We use your data to respond to enquiries, provide quotations, carry out construction or maintenance services, manage bookings, issue invoices, and comply with legal obligations.
6. Legal Basis for Using Your Personal Data
We process your data under one or more of the following bases: Contract fulfillment, Legitimate interests for business operations, Legal obligation for tax and accounting, and Consent for marketing communications.
7. Marketing Communications
We may contact you about our services where permitted. You can ask us to stop at any time by contacting info@widespectreservices.co.uk.
8. Sharing Your Data
We do not sell your personal data. We share it only where necessary with trusted third parties such as accountants, suppliers, subcontractors, and legal advisers.
9. International Data Transfers
Some providers may process data outside the UK. We take steps to ensure appropriate safeguards are in place.
10. Data Security
We take reasonable steps to protect personal data from unauthorised access through secure systems and limited access protocols.
11. How Long We Keep Your Data
General enquiries are kept for up to 12 months. Customer and accounting records are kept for up to 6 years for tax and legal purposes.
12. Your Data Protection Rights
You have the right to access, correct, or delete your personal data. You can exercise these rights by contacting us at info@widespectreservices.co.uk.
13. Requesting Access, Correction or Deletion
Please contact us clearly stating your request. We will usually respond within one month.
14. Cookies
Our website uses cookies to help function properly and analyze traffic. You can control cookies through your browser settings.
15. Website Forms and Enquiries
We use information from website forms to respond to requests and provide services.
16. Photographs and Project Information
Photographs or videos provided are used solely for assessing and managing your project.
17. Data Breaches
We will report any personal data breaches to the ICO and notify affected individuals where required.
18. Complaints
If you have a complaint, please contact Wide Spectre Services Ltd. You also have the right to complain to the ICO (www.ico.org.uk).
19. Changes to This Privacy Policy
Any updates will be published on this page. You should check occasionally ensure you are happy.